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News

Server Down Time

[O] LostWarrior95 a posted Mon at 19:43
GenuineMC,
 
As most of you know already, the server had another hiccup yesterday. Players lost some information, but not many. Because of this crash, we are moving the original date for rebuilding the server up to tomorrow: Tuesday 17th, 2018. The server will be going down around 8 to 9pm EST. The server will be down for 1 to 6 hours. Hopefully it should not take this long, but we are just guessing based on how tedious this process will be for us.
 
To players who have lost items, please comment here: https://www.genmc.net/forum/m/15630539/viewthread/32085562-server-down-time
what you are missing from the time the server went down yesterday.
 
Known things that are missing:
  • Homesets
  • Inventories
  • Potentially Ranks
  • Potentially Claims
  • Potentially Claim Blocks

So please comment here: 
anything you are missing and one of our staff members will help return it to you. We may not be able to return everything to you and if that happens to be the case, we will compensate you for your lost.
 
As a side note, scoreboard and voting chests are down because of the crash. Those will be fixed tomorrow as well.
 
I am sorry for any inconvenience this may have cause y'all. However, this should help to prevent any further issues in the future.
 
SERVER WILL BE DOWN TUESDAY, 17th 2018 around 8 – 9PM EST for 1 to 6 hours
 
Thank you
LostWarrior95

Voting Dilemma

[O] LostWarrior95 a posted Jul 8, 18

Hello my GenuineMC Family, 

I am sorry to have to say this but the voting comeptition for this month is canceled. Too many players are having voting difficulties for it be a fair comeptition. 

Thus far Nibby and I have double check all the websites make sure they are all still connected to the server. So far there are no issues to report on that front. I have double checked prizes to make sure everything was registered correctly. No issues to report there either. 

I am currently contacting Enjin about this problem and I should hopefully have this resovled by the end of this week. In the mean time, there are things you could do on your end to potentially fix the problem for yourself. 

1. If you vote and recieve no points, skip it the next day and vote the next. 

2. If you vote and recieve no points, reconnect your character to Enjin. Follow this link for more information: https://www.genmc.net/forum/m/15630539/viewthread/25553868-how-to-update-your-account-minecraft-on-enjin

Both have helped multiple players so I am not just saying these suggestions as a last resort type deal. 

I will keep y'all informed as I communicate with Enjin. 

Also, a quick mention about vote keys. Please do not worry about getting keys. These are just test keys to help me know if the voting plugin and chest plugin are working together. I am right now trying to cut it back down to 4 keys, but that is proving to be difficult. I will keep y'all informed as well about this progress. 

Thank y'all for being apart of this community and I look forward to seeing y'all in game. 

LostWarrior95

BUMP - IF YOU FOLLOWED THE INSTRUCTIONS ABOVE AND ARE STILL FACING ISSUES WITH RECEIVING POINTS, PLEASE COMMENT HERE: https://www.genmc.net/forum/m/15630539/viewthread/32062022-voting-dilemma/post/135709002#p135709002 YOUR IGN SO I CAN NOTIFY ENJIN. 

[D] EmmaTheTurtle
EmmaTheTurtle @ GenuineMC 1.12
LoSt Told Me To CoMmEnT
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